Returns & Refunds
Easy returns for your peace of mind
7-Day Easy Returns
Hassle-free returns within 7 days of delivery
Free Returns
No shipping charges for returns
Quick Processing
Refunds within 5-7 business days
Quality Guarantee
Defective items replaced instantly
How to Return
Initiate Return Request
Log in to your account, go to "My Orders", select the order and click "Request Return".
Select Reason & Items
Choose the items you want to return and select the reason for return.
Schedule Pickup
Choose a convenient date and time for our courier to pick up the items from your address.
Pack the Items
Pack the items securely in original packaging with all tags and accessories.
Get Your Refund
Once we receive and verify the items, your refund will be processed within 5-7 business days.
Return Eligibility
Eligible for Return
- Unused items in original packaging
- Items with all tags attached
- Defective or damaged products
- Wrong item delivered
Not Eligible for Return
- Personalized or customized items
- Used or altered products
- Items without original packaging
- Clearance/final sale items
Refund Information
Once we receive your returned item, we will inspect it and process your refund within 2-3 business days.
Refunds will be credited to your original payment method:
- bKash/Nagad: 1-2 business days
- Credit/Debit Card: 5-7 business days
- Cash on Delivery: Store credit or bank transfer